ChatBots are becoming very popular these days. And, the main reason is that they can be used for multiple purposes - from sales to support. To understand it better, you know what Chat is, image a chat being done by a robot.
Yes, that's right. Chatbots relieve the need of humans behind the chat. You can setup your chatbot with a set of instructions and when some chats with your bot, it would respond based on the data and conditions you have set it with up.
Know a tool that is not listed here? Would you let us know?
A site by Ratan Jha, Inc., that lists curated digital marketing tools for modern marketers.
All tools listed here have been used by us some point or the other.